How to Unlock iPhone with Unresponsive Screen

how to unlock iphone with unresponsive screen

Having an unresponsive screen on your iPhone can be frustrating, especially when you need to access your device urgently. Whether it’s due to a software glitch or a hardware issue, an unresponsive screen can prevent you from unlocking your iPhone and accessing its features. In this article, we will explore different methods to unlock your iPhone with an unresponsive screen, allowing you to regain control of your device.

1. Restart Your iPhone

One of the simplest solutions to try when faced with an unresponsive screen is to restart your iPhone. This can help resolve minor software glitches that may be causing the issue. To restart your iPhone, follow these steps:

1. Press and hold the power button located on the side or top of your device.

2. Simultaneously, press and hold the volume down button until the power off slider appears.

3. Drag the power off slider to turn off your iPhone.

4. Once your iPhone is completely turned off, press and hold the power button again until the Apple logo appears.

This method forces your iPhone to reboot and can often fix unresponsive screen issues. If the problem persists, try the next method.

2. Use AssistiveTouch

AssistiveTouch is a built-in accessibility feature on iPhones that creates a virtual button overlay on your screen. It allows you to perform various functions without using the physical buttons. To enable AssistiveTouch and unlock your iPhone with an unresponsive screen, follow these steps:

1. Go to “Settings” on your iPhone.

2. Tap on “Accessibility” and then select “Touch.”

3. Under the “Physical and Motor” section, tap on “AssistiveTouch” and toggle the switch to turn it on.

Once AssistiveTouch is enabled, a small gray square with a white circle will appear on your screen. Tap on it to access a range of options, including the ability to lock or unlock your iPhone. This feature can be particularly helpful if your home button is also unresponsive.

3. Connect to iTunes

If restarting your iPhone and using AssistiveTouch didn’t work, connecting your device to a computer with iTunes installed might help. This method requires a USB cable and a computer with the latest version of iTunes. Here’s what you need to do:

1. Connect your iPhone to the computer using the USB cable.

2. Launch iTunes if it doesn’t open automatically.

3. If prompted, enter your passcode on your iPhone or choose “Trust This Computer.”

4. Once your iPhone is recognized by iTunes, select it from the device list.

5. In the Summary tab, click on “Restore iPhone” and follow the on-screen instructions.

Keep in mind that restoring your iPhone will erase all data and settings, so make sure you have a recent backup before proceeding. If you don’t have a backup, this method should be used as a last resort.

4. Seek Professional Help

If none of the above methods work, it’s possible that your iPhone has a hardware issue causing the unresponsive screen. In such cases, it is recommended to seek professional help from an authorized Apple service provider or visit an Apple Store. Trained technicians will be able to diagnose the problem accurately and suggest appropriate solutions, which may include screen replacement or repair.


Dealing with an unresponsive screen on your iPhone can be frustrating, but there are several methods you can try to unlock your device. Start by restarting your iPhone, as this often resolves minor software glitches. If that doesn’t work, enable AssistiveTouch to access virtual buttons and unlock your device. Connecting to iTunes and restoring your iPhone is another option, but remember that it will erase all data. Finally, if all else fails, seek professional help from authorized Apple service providers. With these methods, you can regain control of your iPhone and get back to using it normally.